Frequently Asked Questions

General

Who can see my profile and what can they see?

Your profile can only be viewed by yourself and other members. Your profile will not be visible to any visitors (non-members) who visit the website. Your profile displays your first name, your profile photo (if you upload one) and any comments that you have made on the website. Added to this, you do have the option of making your profile private if you so wish.

How do I leave a review?

Click on ‘Reviews’ on the menu to navigate to the reviews page. Next, click on the ‘Create your own review’ near the top and fill in your details. You can then either write your review or paste it in the ‘Review’ box. Then click ‘Submit’.

How can I get in contact with another member?

Whilst we highly encourage discussion using website comments and the Facebook group, please respect the privacy of members and refrain from messaging them privately unless they invite you to do so. If in doubt, please contact Bob in the first instance before reaching out privately to another member as there may be other factors to consider.

Can I share my course with someone else?

No. Any program materials provided to you are for ‘your eyes only’ unless otherwise stated. If in doubt, take a look at our Terms & Conditions and if you are still unsure feel free to drop us a line. If you know others who would value this learning experience, please do refer them to us!

How can I contact you?

If you have any questions or a support related enquiry please contact Bob. For technical issues, or any other queries, contact support.

How will I know where/when to access my materials?

You will receive an email notification that will contain a link to the material for that day. If you are already logged in on the website, hover over ‘My Account’ to access your current and previous materials.

Who can see my comments on the website?

Only members (who are logged in) can view and reply to your comments. Visitors (non-members) who visit the website do not have access to comments or discussions that take place.

How private is the Facebook group?

The group is set to ‘secret’ which means that it cannot be found by non-members. It also means that:

  • the list of members can only be seen by other members who are part of the group.
  • posts, comments and discussions can only be seen by other members who are part of the group.
  • the group will not appear in Google or Facebook search results.
  • the group will not be visible on your personal Facebook profile.
  • when you share or post in the group only you and other members will see it on the news feed, receive notifications or see it on your wall (if you are friends with them).

From Human-doing, to Human-being! (8-day course)

When will I receive my course materials?

You will receive An Introduction to the 8 Pillars of Mindfulness for Life Today within 24 hours after enrolling. The eight daily modules will then follow each morning thereafter.

Your Mindful Journey (8-week program)

When will I receive my course materials?

You will receive your first email on the Wednesday after enrolling. You will also receive varying introductory information on the following days leading up to starting your journey to help you get settled in. You will receive your first, and subsequent, weekly modules on a Sunday. This is to give you time to prepare for the week ahead if you so wish. Other support materials are sent to you daily.

Do you really need to send me ‘daily’ emails?

No. All information in regard to your program materials are sent to you separately. If at any point, during the 8 weeks, you decide that you don’t wish to receive the daily reminders, you have the choice of opting-out. However, if you do opt-out, you will still be able to view the material at the end of each week under ‘My Account’, under the respective module (bar the short information included within the email). For example, when you are sent the Week 3 module you will also be able to see any extra content listed under the Week 2 module.

What is the self-evaluation form?

Before and after the ‘8 weeks’, Bob will send you a self-evaluation form to help you assess your emotions and behaviours. By completing both forms, it will help you:

  • to become more aware of your emotions and behaviours before you start the program.
  • to compare your emotions and behaviours after completing the program.
  • to see the progress you made during the 8 weeks.
  • to highlight any areas that you would like to continuing to work on.

What is the point of the questionnaire?

The pre-program questionnaire is to ensure this training program is for you and an opportunity for you and Bob to consider any areas that may be of concern.

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